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Folder Form Mail (3)
Folder Mail Lists (2)
Folder Mobile Mail (2)
Folder Web Mail (3)

Articles

Article 421 Unexpected failure
If you are trying to send emails and get a message like: 421, response: Unexpected failure,...
Views: 591
Article 451 error while writing spool file
This message indicates that your email is not configured properly. Please double check you are...
Views: 2476
Article 535 Incorrect authentication data
Please contact us via phone or live chat.
Views: 673
Article 550 error
This error indicates an inability to send emails. There are many reasons for a 550 error. 550...
Views: 649
Article BoxTrapper
Box Trapper returns a confirmation email to senders, who must reply before their email is...
Views: 599
Article Can I get a copy of my Email Logs?
We can provide you email logs based on your domain name. Please contact Executive Web Hosting via...
Views: 772
Article Can I get a dedicated IP to avoid server blacklisting?
With shared hosting, there are other people using your mail server. This means that one spammer...
Views: 675
Article Default Address, Catchall
What is the default address? It is a catchall mailbox that receives all emails written to a...
Views: 753
Article Does your e-mail client suddenly claim your password is wrong even though you have not changed any settings?
All of our shared servers have a 60 check per hour limit. If you hit this limit in any hour...
Views: 589
Article Email / Phone Client Settings
Email settings for an Email Client (Outlook, Eudora, MAC mail etc.): Incoming mail server:...
Views: 662
Article Email Attachments
WEBMAIL In cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB. In other...
Views: 574
Article Email forwarder
Email forwarders send a copy of emails and keep an original. You can setup multiple forwarders to...
Views: 596
Article Email returned, Blacklisted or Rejected by Recipient
Note: We can only fix this if the block is against the entire server. If the block is...
Views: 614
Article Email Troubleshooting
Email Troubleshooting to get your mail working: Email Troubleshooting Make sure your user...
Views: 592
Article Error : Dictionary Attack
Dictionary Attack A method often used by spammers. They send various emails or passwords to a...
Views: 571
Article Extra Folders
If you are seeing extra folders in webmail which you do not want, then please unsubscribe those...
Views: 596
Article How do I access my email through cPanel?
There are several ways to read your email. Normally, users will go to your domain...
Views: 828
Article How do I access my spam folder?
If you've configured your cPanel hosting account to use the "Spam Box" feature of SpamAssassin,...
Views: 748
Article How do I add/remove an e-mail account?
By default, cPanel comes with 1 primary email account. I strongly recommend not to use this email...
Views: 590
Article How do I change my sites MX record to point mail to another server or domain?
If you wish to just point it to another domain do the following: Log into your Cpanel....
Views: 664
Article How do I change the password of an e-mail account?
I recommend to change your password at least once a month. To do so, please do the following:...
Views: 582
Article How do I configure an e-mail account in Outlook Express?
If you have an email account set up on the server, you may want to configure Outlook or Outlook...
Views: 572
Article How do I create an autoresponder?
Autoresponder returns a predefined message to anyone who writes to an email address of your...
Views: 637
Article How do I create email accounts?
To create an email account: Login to cPanel and click Email Accounts. Fill in the name you...
Views: 582
Article How do I create/delete an email forwarder?
A forwarder is important when you want a copy of an email to be sent to another e-mail address...
Views: 547
Article How do I delete all emails in an account?
If you want to remove ALL messages from an email box, simply delete and recreate the email...
Views: 601
Article How do I log into Webmail?
Webmail is a great feature offered by cPanel. You can access email from any PC connected to the...
Views: 612
Article How do I set the catch-all email address?
Be careful when you set up a default address. This is due to possibly becoming a victim of...
Views: 590
Article How do I use POP3 or IMAP with SSL?
You must replace your normal mail.domain.com with the secure server name. Please contact...
Views: 587
Article How do I use Spam Assassin?
Spam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an...
Views: 579
Article I can receive emails but not send.
If you aren't able to send this usually means one thing. Your internet provider is blocking you...
Views: 572
Article I can send emails but not receive.
Either your domain is over quota, or your e-mail address itself is over quota. You will need to...
Views: 604
Article I changed my MX record and I am not receiving any email at my mail server.
If you ever send mail from any site that is on the same server where your site is hosted, your...
Views: 567
Article I'm getting lots of return messages (spoof).
Notice: Executive Web Hosting automatically creates a SPF record for all customers. If you are...
Views: 591
Article Internal Email is not being received
If you cannot receive mail from yourself (say, from a form, or from a subaccount), but can...
Views: 568
Article Mac Mail Setup
Open up Mail.app and press Command+Comma to invoke the Preferences window. Switch to the...
Views: 677
Article Missing folders after converting to maildir
If you come from a host who does not use maildir, we must convert your email. Once the...
Views: 594
Article Outlook Error Codes
0x800CCC65 -- This error code is indicative that a local firewall such as Zone Alarm or...
Views: 745
Article Outlook is malfunctioning.
If a message is stuck in the Outbox, please go to File and choose Work Offline. Close Outlook and...
Views: 616
Article POP vs IMAP?
IMAP4 is an especially convenient method of delivery for those who use multiple computers and...
Views: 669
Article SMTP timeouts on localhost.
Trying to use sendmail with a script? Many of our customers use Joomla, and there is an option...
Views: 752
Article Too many SMTP connections?
We limit 25 connections per your IP address. If you are getting this error, then too many...
Views: 623
Article What do I put for incoming and outgoing mail servers?
For both incoming and outgoing mail servers, put mail.yourdomain.com. The incoming port number is...
Views: 600
Article What will happen to my undeliverable emails?
If the receiving server, domain, or mailbox name does not exist, then you will receive a...
Views: 600
Article Why won't my email address work?
Make sure you set it up exactly by looking at the Outlook tutorial. Make sure your user name...
Views: 568

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