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 Form Mail (3) |
Mail Lists (2) |
Mobile Mail (2) |
| Web Mail (3) |
Articles
 421 Unexpected failureIf you are trying to send emails and get a message like: 421, response: Unexpected failure,... Views: 28 |
| 451 error while writing spool file This message indicates that your email is not configured properly. Please double check you are... Views: 61 |
| 535 Incorrect authentication data Please contact us via phone or live chat. Views: 25 |
| 550 error This error indicates an inability to send emails. There are many reasons for a 550 error. 550... Views: 24 |
| BoxTrapper Box Trapper returns a confirmation email to senders, who must reply before their email is... Views: 22 |
| Can I get a copy of my Email Logs? We can provide you email logs based on your domain name. Please contact Executive Web Hosting via... Views: 60 |
| Can I get a dedicated IP to avoid server blacklisting? With shared hosting, there are other people using your mail server. This means that one spammer... Views: 23 |
| Default Address, Catchall What is the default address? It is a catchall mailbox that receives all emails written to a... Views: 24 |
| Does your e-mail client suddenly claim your password is wrong even though you have not changed any settings? All of our shared servers have a 60 check per hour limit. If you hit this limit in any hour... Views: 21 |
| Email / Phone Client Settings Email settings for an Email Client (Outlook, Eudora, MAC mail etc.): Incoming mail server:... Views: 26 |
| Email Attachments WEBMAIL In cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB. In other... Views: 29 |
| Email forwarder Email forwarders send a copy of emails and keep an original. You can setup multiple forwarders to... Views: 24 |
| Email returned, Blacklisted or Rejected by Recipient Note: We can only fix this if the block is against the entire server. If the block is... Views: 23 |
| Email Troubleshooting Email Troubleshooting to get your mail working: Email Troubleshooting Make sure your user... Views: 25 |
| Error : Dictionary Attack Dictionary Attack A method often used by spammers. They send various emails or passwords to a... Views: 26 |
| Extra Folders If you are seeing extra folders in webmail which you do not want, then please unsubscribe those... Views: 37 |
| How do I access my email through cPanel? There are several ways to read your email. Normally, users will go to your domain... Views: 15 |
| How do I access my spam folder? If you've configured your cPanel hosting account to use the "Spam Box" feature of SpamAssassin,... Views: 21 |
| How do I add/remove an e-mail account? By default, cPanel comes with 1 primary email account. I strongly recommend not to use this email... Views: 25 |
| How do I change my sites MX record to point mail to another server or domain? If you wish to just point it to another domain do the following: Log into your Cpanel.... Views: 26 |
| How do I change the password of an e-mail account? I recommend to change your password at least once a month. To do so, please do the following:... Views: 23 |
| How do I configure an e-mail account in Outlook Express? If you have an email account set up on the server, you may want to configure Outlook or Outlook... Views: 28 |
| How do I create an autoresponder? Autoresponder returns a predefined message to anyone who writes to an email address of your... Views: 24 |
| How do I create email accounts? To create an email account: Login to cPanel and click Email Accounts. Fill in the name you... Views: 26 |
| How do I create/delete an email forwarder? A forwarder is important when you want a copy of an email to be sent to another e-mail address... Views: 29 |
| How do I delete all emails in an account? If you want to remove ALL messages from an email box, simply delete and recreate the email... Views: 24 |
| How do I log into Webmail? Webmail is a great feature offered by cPanel. You can access email from any PC connected to the... Views: 26 |
| How do I set the catch-all email address? Be careful when you set up a default address. This is due to possibly becoming a victim of... Views: 21 |
| How do I use POP3 or IMAP with SSL? You must replace your normal mail.domain.com with the secure server name. Please contact... Views: 22 |
| How do I use Spam Assassin? Spam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an... Views: 32 |
| I can receive emails but not send. If you aren't able to send this usually means one thing. Your internet provider is blocking you... Views: 24 |
| I can send emails but not receive. Either your domain is over quota, or your e-mail address itself is over quota. You will need to... Views: 27 |
| I changed my MX record and I am not receiving any email at my mail server. If you ever send mail from any site that is on the same server where your site is hosted, your... Views: 24 |
| I'm getting lots of return messages (spoof). Notice: Executive Web Hosting automatically creates a SPF record for all customers. If you are... Views: 27 |
| Internal Email is not being received If you cannot receive mail from yourself (say, from a form, or from a subaccount), but can... Views: 31 |
| Mac Mail Setup Open up Mail.app and press Command+Comma to invoke the Preferences window. Switch to the... Views: 25 |
| Missing folders after converting to maildir If you come from a host who does not use maildir, we must convert your email. Once the... Views: 20 |
| Outlook Error Codes 0x800CCC65 -- This error code is indicative that a local firewall such as Zone Alarm or... Views: 25 |
| Outlook is malfunctioning. If a message is stuck in the Outbox, please go to File and choose Work Offline. Close Outlook and... Views: 23 |
| POP vs IMAP? IMAP4 is an especially convenient method of delivery for those who use multiple computers and... Views: 19 |
| SMTP timeouts on localhost. Trying to use sendmail with a script? Many of our customers use Joomla, and there is an option... Views: 33 |
| Too many SMTP connections? We limit 25 connections per your IP address. If you are getting this error, then too many... Views: 24 |
| What do I put for incoming and outgoing mail servers? For both incoming and outgoing mail servers, put mail.yourdomain.com. The incoming port number is... Views: 18 |
| What will happen to my undeliverable emails? If the receiving server, domain, or mailbox name does not exist, then you will receive a... Views: 22 |
| Why won't my email address work? Make sure you set it up exactly by looking at the Outlook tutorial. Make sure your user name... Views: 24 |
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