Knowledgebase

Client Area or cPanel?

Sometimes it is hard to figure out where you really need to go to do things. Most people get confused at one time or another, so here is a little refresher that may help you remember the right direction to take when you are trying to pay your hosting bill, or edit your web site, or read your email, or well, to do just about anything associated with your web site.

This knowledgebase article will help you see a little more clearly the difference between the functions of the Client Area and cPanel. The client area is informational, and the cPanel gives your web site its functionality.

Client Area -
The Client Area is for the most part informational.

It requires a username (your sign-up email address) and password to login.

This is where you update your contact and billing information.

All prior orders are listed here, and you can place new orders from here. You can order domain names, services, and products. You can view details of invoices, past and present.

This is the area you come to view, print and pay invoices as well.

You should send your Support Tickets from here rather than from outside of the Client Area so they will all be saved in your client area email account for you.

You can also view emails that have been sent to you from Executive Web Hosting, along with all orders, invoices and receipts.

cPanel -
The Hosting cPanel is for the most part functional.

This area deals with everything that controls your web site.

The address of your cPanel is "http://yourdomain.com/cpanel" with "yourdomain.com" being the actual domain name of your web site. The cPanel requires a username and password (a mixed string of letters and numbers - upper and lower case suggested).

This is where you set up your email accounts, read your webmail, turn on SpamAssassin, and create forwarders, auto responders, and MX records.

You can edit, backup, change and upload files. You can also edit pages and control and create additional FTP accounts.

You can view your web site statistics, visitor logs, error logs, and create custom error pages.

cPanel is the place to go to set your site security, such as password protected directories, HotLink Protection and the IP Deny Manger.

Here is where you will find the place to create parked domains, sub-domains and URL redirects.

Your cPanel is the place to set up databases.

This is the place to find the pre-installed software in Fantastico. Install blogs, e-commerce shopping carts, photo galleries, and much, much more.



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